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Information about the distance contract

Seller of goods:

SIA “EVRO TRANS”, registration no. 42403008086, VAT no. LV42403008086, legal address: Rīgas iela 16D, Rēzekne, LV4601, actual address: Rīgas iela 16D, Rēzekne, LV4601, telephone +371 20000552, e-mail: [email protected], bank: “A/S CITADELE”, SWIFT code : PARXLV22, account no. LV29PARX0015351170001.

Online shop: https://evrotrans.lv 

Shop: (address) Rīgas iela 16D, Rēzekne, LV4601

Working hours:

On workdays from 08:00 to 18:00

Saturdays from 09:00 to 13:00

Sunday – DAY OFF

Holidays – DAY OFF

PTAL

Consumer Rights Protection Law

https://likumi.lv/ta/id/23309-pateretaju-tiesibu-aizsardzibas-likums

Cabinet of Ministers Rules

Cabinet of Ministers 20.05.2014. regulations no. 255 “Terms on the distance contract”

https://likumi.lv/ta/id/266462-noteikumi-par-distances-ligumu

 

Contract for the sale of used car parts (remote)

SIA “EVRO TRANS”, registration no. 42403008086, VAT no. LV42403008086, legal address: Rīgas iela 16D, Rēzekne, LV4601, actual address: Rīgas iela 16D, Rēzekne, LV4601, telephone +371 20000552, e-mail: [email protected], bank: “A/S CITADELE”, SWIFT code : PARXLV22, account no. LV29PARX0015351170001.

1. Definition of “Goods”

1.1. “Goods” – any movable items, including used car parts, spare parts, and related accessories.

  • EU: Directive 2019/771/EU, Art. 2(1) – ‘Goods’ means movable items… (CELEX 32019L0771)
  • International: CISG, Art. 1(1)(b) – ‘Goods’ means all movable property… (UNCITRAL CISG)
  • Latvia: Noteikumi par distances līgumu, p. 5 – requirements for pre-contractual information (Likumi.lv)

2. Pre-contractual information and consent

2.1. Before the Buyer assumes any obligations, the Seller shall provide full information about the Goods, price, fees, payment, delivery, warranty and return.

2.2. The Buyer confirms its agreement with the above terms and conditions by ticking the box on the order form or by signing it.

3. Payment

3.1. Payment shall be made within the time limits and in the manner agreed by the Parties.

4. Delivery and transfer of risks

4.1. Delivery terms and transfer of risks are determined by Incoterms 2020 (ICC).

4.2. Within the EU, the Goods shall be delivered no later than 30 calendar days from the date of conclusion of the Contract; in case of violation, the Buyer shall be entitled to terminate the Contract and demand a refund.

4.3. For deliveries to third countries, the delivery terms shall be agreed by the Parties or, in their absence, ‘reasonable terms’ shall apply.

5. Warranty obligations

5.1. EU: for used parts – 12 months with prior notification to the Buyer.

  • Directive 2019/771/EU, Art. 5 (CELEX 32019L0771)
  • 5.2. International deliveries: conformity with description and quality (Article 35), notification of defects (Article 39), remedies (Articles 46-50).

5.3. A commercial (additional) warranty shall be provided in writing and shall not limit the Buyer’s rights under the above provisions.

6. Right of withdrawal and return

6.1. EU consumers have the right to withdraw from the Goods without giving any reason within 14 days of receipt.

6.2. When ordering a delivery service to the Consumer for the return of the Goods, the Seller shall refund the money minus the initial delivery cost.

6.3. In third countries, the right of withdrawal is only granted if it is expressly included in this Agreement.

7. Refunds

7.1. EU and Latvia: refund of all payments, including standard delivery, within 14 days of receipt of the withdrawal notice, but not earlier than the actual return of the Goods or confirmation of their dispatch.

7.2. The costs of return shipping shall be borne by the Consumer, unless otherwise agreed prior to the conclusion of the Agreement.

7.3. In third countries, the conditions for refunds shall be determined by the Parties.

8. Courier collection and redelivery

8.1. If the Seller arranges for the collection of goods for repair or replacement, all costs of travel and return transport shall be borne by the Consumer.

8.2. When resending repaired or replaced parts, the Seller shall compensate the Buyer for all standard delivery costs.

9. Complaints and claims

9.1. Written complaints from consumers shall be considered within 15 working days; for legal entities – 30 calendar days.

10. Exceptions to the right of withdrawal and liability

10.1. The right of withdrawal does not apply to goods manufactured to individual specifications, goods that have lost their properties due to improper use, sealed software media and other exceptions listed in:

10.2. The buyer is responsible for any decrease in the value of the goods due to their use for purposes other than checking their properties.

 

Reminder of the consumer’s legal rights if the Product does not meet the terms of the contract.

Consumer rights if the Goods do not comply with the terms of the contract:

  1. https://likumi.lv/ta/id/23309-pateretaju-tiesibu-aizsardzibas-likums 
  2. https://likumi.lv/ta/id/266462-noteikumi-par-distances-ligumu 

Except for the Regulation of the 22. specified cases, The consumer can use the right of withdrawal and unilaterally withdraw from the contract within 14 days, paying PTAL 12.  in the seventh, ninth and eleventh parts, as well as the Regulations 23. said costs.

The number of terms for exercising the right of withdrawal:

  • from the day when the Consumer or a third party, who is not the carrier and indicated by the Consumer, has obtained possession of the goods;
  • if the Consumer has ordered several goods in one order, which are delivered separately, – from the day when the Consumer or a third party, who is not the carrier and indicated by the Consumer, has obtained possession of the last product;
  • if the Product consisting of several lots or parts is delivered, from the day when the Consumer or a third party, who is not the carrier and indicated by the Consumer, has obtained possession of the last lot or part of the Product.